All item(s) being returned to us must have been purchased directly from Spectra Baby USA.
Products purchased from other retail store must be returned to the original place of purchase, per that retailer’s return policy. Please contact the store where the purchase was made to review their refund/return policy.
You will be refunded the cost of the item(s) purchased excluding the shipping charges. Refunds are provided in the original form of payment for the purchase price of the item including sales tax. Returns are subject to evaluation by Spectra Baby USA, and proof of purchase is required.
Online purchases are not eligible for store credit or exchanges.
Items must be returned within 30 days of the date of purchase. Returns beyond this time limit will be refused and mailed back to the shipping address of the original order. Customer must send a prepaid label to firstname.lastname@example.org.
If you suspect a manufacturer defect or other warranty issues, please refer to Spectra’s Warranty Policy.
You can send us the pump and power cord to be properly recycled. Your accessories can be recycled with your regular household items. Send to our address: Spectra Baby USA • Attn: Recycle Returns • 3430 Davie Road Ste. 306 • Davie, FL 33314