Returning Online Purchases

All items being returned to us must have been purchased directly from Spectra Baby USA. You will be refunded the cost of the item(s) purchased excluding the shipping charges. Refunds are provided in the original form of payment for the purchase price of the item including sales tax. Returns are subject to evaluation by Spectra Baby USA, and proof of purchase is required. If you suspect a manufacturer defect or other warranty issues, please refer to Spectra’s warranty policy.

To qualify for a refund:

    • Pumps must be shipped back to us within 30 days of purchase, in their original condition. In the case of orders for bundles, if there are missing components their value will be deducted from the refund. Due to the personal nature of these items, returned items must be unused and unopened. If the seal is missing or broken it is non-returnable.
    • Accessories must be shipped back to us within 30 days of purchase in their original condition. Due to the personal nature of these items, returned items must be unused and unopened. If your items have been used or opened, they are non-returnable.

How to return an item:

  1. Fill out the Return form
  2. Securely pack your items along with the Return form AND a copy of the invoice sent to you
  3. Mail your package to:

                   Attn: Returns

                  Mother’s Milk Inc/Spectra Baby USA

                  2180 SW 71st Terrace

                   Davie, FL 33317

WHAT HAPPENS NEXT:

Your refund will be finalized once it is received, inspected, and processed by our returns department.

Your refund will be issued within 30 days of us receiving the return.

If you have any questions or need further assistance, please contact us at:

 retail@spectrababyusa.com

954-870-7283

Copyright © 2019 | Spectra Baby USA

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SUMMER PROMOTION

 

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