Warranty Policies

IMPORTANT INFORMATION – 2019 WARRANTY POLICY UPDATE

Welcome to the Spectra Baby USA Family!

Thank you for trusting Spectra Baby USA as your premier breast pump provider.

Our Spectra Warranty and Customer Care team will assist you with any questions or issues you are having during your breast pumping experience. We will do our best to make sure this is a comfortable, productive, and fulfilling journey.

We are here to provide troubleshooting support to determine if a product-related issue exists.  If a product-related issue is found during the warranty period, we will replace the item(s). For additional help using your pump, our team of Lactation Consultants is available to help you.

Monday – Friday | 8:00 AM – 5:00 PM (EST)  Phone | 855.446.6622

E-mail | warranty@spectrababyusa.com

Connect with us on Facebook or Instagram 

Your Spectra Warranty Facts

Spectra Baby USA values your business and offers warranty coverage on Spectra breast pumps and accessories.

  • To expedite your warranty request, please fill out the warranty request form here.
  • All Spectra warranties start on the original date of purchase and covers manufacturer’s defects.
  • The pump has a 2-year warranty, and pump accessories have a 90-day warranty whether purchased from Spectra Baby USA directly, Durable Medical Equipment (DME) companies, or authorized retailers***.
  • Your Spectra S1/S2 Plus or 9 Plus is a single-user pump. As a result, only the original user is covered under the warranty. The warranty is non-transferrable.
  • Proof of purchase, which can be in the form of a receipt, invoice, or email, must be provided when submitting a warranty claim.
  • The warranty does not cover damage caused by accident, misuse, normal wear and tear, improper use, unauthorized maintenance or repair, neglect of maintenance of pump or its accessories, or failure to follow written instructions for use.
  • Warranty is valid in the USA only; replacements are shipped to USA addresses only.

Your Spectra Warranty for the following Authorized Retailers

Together with our retail partners, we are working toward the same goal making sure you get the best service in a timely manner.  If you purchase your Spectra pump from any of our retailers listed below and need your pump replaced during the warranty period, please return to the store for immediate assistance. 

***Authorized Retailers:  Target, buybuyBABY, Bed Bath & Beyond, Amazon authorized sellers (iServe).

© Copyright 2018 - Spectra Baby USA

Compare Spectra Electric Breast Pumps

Spectra Electric Breast Pump Comparison Chart