Please remember that you are filling out this form because you were unable to resolve your issue over the phone with a warranty team member or following the troubleshooting instructions you got in your email, or after watching troubleshoot video.
For a warranty replacement, please fill out this form.
Claims are processed Monday through Friday 8am to 5pm EST. You will receive an email, once your claim is complete.
Please allow 24-48 business hours for processing and remember we only ship to USA not PO boxes.

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If purchased through insurance please upload you shipping confirmation from the DME. Must include your name, date of purchase and item ordered:

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