Privacy Policy

Spectra Baby USA Privacy Policy

Spectra Baby USA is committed to protecting your privacy. Spectra Baby USA will not rent, sell, or share any information about you with any third parties nor use any personal information for purposes other than answering your inquiries on our products, services and notifying you about offers only from us.

How the information about you is used:

If you submit a request, inquiry, complaint, or comment to us through our website, we may use the information you provide us, such as your Name, Email Address, Mailing Address, Telephone Number or Facsimile Number to contact you.

Information collected about you:

You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. We may track your Internet Protocol (“IP”) address and your domain name to help us analyze this data for trends and statistics, but you will remain anonymous unless you voluntarily tell us who you are. This monitoring helps us evaluate how our website is used and continuously improve the content we provide. IP addresses are not linked to personally identifiable information.

The use of Cookies:

When you visit the Spectra Baby USA website, you can visit the website anonymously. We do not use Cookies to collect information on your own hard drive.

External Links:

Spectra Baby USA’s website may contain links to other websites. Visitors should consult privacy policies for all other websites as Spectra Baby USA has no control over information submitted to or collected by such third parties.

Notification of Policy Changes

Spectra Baby USA may need to update this policy from time to time in order to address new issues and reflect changes on website. Please visit our Privacy Policy page periodically to read the additions and/or revisions, so that you will always know what information we collect and how the information will be used.

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Shipping Information

All Pumps (used or unused) must be shipped back to us within the 4-day return guaranty—starting from the day it was delivered to a customer. All accessories (used or unused) that came with the pump must be included with it (when returned) otherwise their value will be deducted from the amount being refunded. All items/accessories to be returned within the 4-day return guaranty must be unused and unopened due to the personal nature of these items. They are non-returnable if the hygienic seal has been broken. Contact us to arrange the return.

e.g. All 1-2 days business days shipping orders will be processed on the same business day if the order is placed Monday-Friday between 8am-12pm (Eastern time).

* For all other orders please allows us at least 24 business hours to process your order.
e.g 2-3/5-7 Business days shipping are NOT guaranteed on expected days by USPS.

e.g. Signature is required upon delivery for all orders above $100.00

*A refund will be processed deducting shipping charge. For any attempt to delivery, return to sender or refuse packed. 

We do NOT accept international credit cards or gift card. Please do NOT enter international credit cards or gift card because your account will be charged but you will not receive the product.  Spectra Baby USA does NOT sell, ship or warranty pumps in or out of Canada.  Not authorized for sale in Canada.


*1-2 days Priority Mail Express (Note: Some restrictions may apply for more information please visit www.usps.com/www.ups.com)

*The Postal Service does not provide a money-back guarantee if items sent via Priority Mail fail to arrive by the scheduled delivery date.

*Note: Deliveries may take longer–up to 40 days for APO, FPO, or DPO addresses.